To be fair, the Iroquois didn’t make me wait for pain medicine; the only really bad nurse I had at Crouse did.
Two days ago there was a meeting of seven people at Crouse Hospital, which included a lengthy discussion of how to keep a narcotic pain medication available to me during the transition. Nurses and doctors from Crouse and Iroquois who understood pharmacies and legalities for handling narcotics worked it out after a few external consults. Then Nurse Sara undid everything with a single act of incompetence.
Sara has been working on the floor at Crouse for two years; she got her R.N. in May. She is more concerned about herself than her patients, does not plan ahead, and fails to attend to details. She is careless and disorganized. A packet containing paperwork and the drugs was picked up from the nursing station by the nurse practitioner and hand-carried down to my power of attorney because he could not get a parking space.
When I got to the Iroquois and asked for medication, it was discovered that when Sara did the paperwork, she did not fill out the line that reports when the last dose was given at the sending institution so that the receiving institution would know where to start. Duh. The Iroquois nurse manager reports that when she called Crouse, she was transferred three or four times before she got the person who had the information and the authority to give it out.
One nurse failed to fill out one line on the paperwork so the patient suffered for forty minutes.
I don’t understand why I got 2 mg. when I asked for 1 mg. but the Crouse nurse practitioner and the Iroquois nurse manager both seemed to understand. Apparently the rules are different for hospitals than for nursing homes so the order will have to be re-written on Monday when the doctor comes back.